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Rossmann drugstore, Germany
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Case Study · Retail · 🇩🇪 Germany

Rossmann
Drugstore.

How Rossmann, one of Europe's largest drugstore chains, deployed over 200 Gausium Phantas robots to automate floor cleaning in thousands of stores — every store clean in 1.5 hours, without supervision.

200+Phantas robots
4,000+Stores
1.5 hPer store
€10bn+Revenue
ClientDirk Rossmann GmbH
SectorRetail / Drugstore
RobotGausium Phantas × 200+
LocationGermany 🇩🇪 + 8 countries
The challenge

4,000+ stores. Clean every day. Without wasting staff time.

Rossmann, with over 4,000 stores, 56,200 employees and a turnover of more than €10 billion, is one of Europe's largest drugstore chains. The chain operates in Germany, Poland, Hungary, Czech Republic, Turkey, Albania, Kosovo, Spain and Azerbaijan.

The challenge was universal: how do you keep thousands of busy store floors consistently clean without scarce staff spending their entire working day on floor cleaning? Rossmann was looking for a scalable, technology-driven solution that integrates seamlessly into daily store operations.

  • 🏪
    Scale: 4,000+ stores in 9 countries
    A solution that works in one store is not enough. Rossmann needed a technology that can easily be rolled out across thousands of locations, in different countries and store formats.
  • 🛒
    Cleaning alongside customers — without disruption
    Drugstores are busy during the day. Cleaning must not disturb customers. The robot must navigate around shopping trolleys, shelving units and passing shoppers.
  • 👤
    Staff freed up for customer service
    Every hour a Rossmann employee spends on floor cleaning is an hour less spent advising customers, restocking shelves and guiding purchases.
Gausium Phantas in Rossmann store
The solution

200+ Phantas robots. Every new store included.

Via Philon, Gausium's official service partner in Germany, Rossmann implemented an all-inclusive robot package: hardware, software, installation and support in one. The result is that every Rossmann store now has a Phantas robot that autonomously cleans the floor — in 1.5 hours, without supervision. All new store openings are equipped with a Phantas as standard.

🤖
Fully autonomous, even alongside customers
The Gausium Phantas navigates independently through the store, avoiding customers, shopping trolleys and temporary displays. No supervision needed — the robot works even during opening hours.
⏱️
1.5 hours per store, without staff
What previously cost an employee a significant portion of their shift, the Phantas does in 1.5 hours — fully autonomously. Staff are freed up for customer contact and store operations.
📱
App control — simple for everyone
The Phantas is operated via an intuitive app. Store Manager Sebastian Rehse: "It's incredibly simple. It's not time-consuming at all and actually takes work off our hands."
📦
All-inclusive via Philon
Philon offered Rossmann a complete package: hardware, software, installation, training and support. Head of Operations Arwed E. Gronsky: "Their service partner Philon offered us an all-inclusive package, which made the decision easier."
🌍
Standard at every new opening
Rossmann has decided that all new stores will be equipped with a Gausium Phantas as standard. The robot is no longer a pilot — it is part of the standard store fit-out.
🎯
AI Spot Cleaning in high-traffic zones
The Phantas automatically detects heavily soiled zones — checkout areas, entrances, busy aisles — and increases cleaning intensity precisely there. Up to 400% more efficient in peak zones.
Gausium Phantas in Rossmann store
Robot deployed
Gausium
Phantas

The Gausium Phantas is Gausium's most advanced indoor cleaning robot. With four cleaning modes, AI Spot Cleaning and quiet operation, it is the standard choice for retail chains, healthcare facilities and offices across Europe — including at Rossmann.

Capacity700 m² per hour
Cleaning modes4 (hard + soft floor)
AI Spot CleaningUp to 400% more efficient
NavigationAutonomous + obstacle detection
ManagementSmartphone app + cloud
Use casesRetail, healthcare, office, hotel
View the Gausium Phantas →
The results

200+ robots. Thousands of hours of staff time saved.

The rollout of Gausium Phantas robots at Rossmann is one of Gausium's largest retail deployments in Europe. The results speak for themselves: clean stores, reduced staff workload and a positive customer experience.

200+
Gausium Phantas robots active in Rossmann stores, with expansion to new locations
1.5 h
To autonomously clean a full Rossmann store, without any staff supervision
4,000+
Stores in the Rossmann network, active in 9 European countries
✓
Every new Rossmann opening receives a Phantas as standard — the robot is part of the fit-out

"I can wholeheartedly recommend Gausium to anyone looking to advance in robotics."

Arwed E. Gronsky
Head of Operations, Rossmann 🇩🇪
The robots in action

Gausium Phantas
at Rossmann.

Looking ahead

Autonomous cleaning as the standard in European retail.

Rossmann proves that autonomous floor cleaning works at scale in the retail sector. With 200+ robots active and every new store equipped as standard, the Gausium Phantas is no longer a pilot — it is the new norm. From Germany to Poland, from Spain to Czech Republic.

RoboCorpus guides Belgian retail chains, supermarkets and drugstores through the same transformation — with local installation, training and support. The same Phantas as at Rossmann, now available for the Belgian retail market.

Schedule a pilot →
About Philon — Gausium partner Germany

Philon is the official Gausium service partner in Germany. They manage the full rollout for Rossmann: hardware, software, installation and support in one all-inclusive package.

200+
robots at Rossmann
9
countries
🇧🇪 The same for your retail chain?

RoboCorpus is the official Gausium distributor for Belgium. The same Phantas as at Rossmann, with full Belgian support and guidance.

Get in touch →
Convinced by the results?

SEE IT LIVE
IN BELGIUM.

Request a demo and see the Gausium Phantas live in action, the same technology as at Rossmann in Germany, now available for Belgian retailers.

Book a pilot →

Free · No obligations · Personal tour