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The Style Outlets Madrid, Spain
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Case Study · Retail & Shopping · 🇪🇸 Spain

The Style
Outlets
Madrid.

How facilities specialist Serveo deployed two Gausium Scrubber 50 robots at The Style Outlets in Madrid, Spain, for uniform cleanliness in wide shopping corridors and lobbies — including during opening hours.

2Scrubber 50 units
6.000+Active Darlim clients
↓Cleaning costs
✓During opening hours
ClientServeo (facilities management)
SectorRetail / Shopping
RobotGausium Scrubber 50 × 2
LocationMadrid, Spain 🇪🇸
The challenge

Continuously clean in a busy shopping centre, even in front of customers.

The Style Outlets in Madrid is a premium outlet shopping centre with wide corridors, central lobbies and high visitor numbers. As in every European shopping centre, floor cleaning is a constant challenge: dirt accumulates during opening hours, but manual cleaning disrupts customers and is labour-intensive.

Serveo, the facilities management partner of The Style Outlets in Spain, sought a solution that maintains cleanliness without disrupting the shopping experience. A robot that can work alongside customers, responds to soiling in real time and consistently delivers the same quality.

  • 🛍️
    Cleaning during opening hours
    Shopping centres cannot close for cleaning. The robot must work safely alongside shoppers, without disrupting visitor flow.
  • 📐
    Large floor surfaces, uniform quality
    Wide corridors and lobbies require a constant cleaning cycle. Manual crews inevitably produce uneven results throughout the day.
  • 💼
    Staff pressure in European facilities
    In Spain too, finding and retaining cleaning staff is a growing challenge for facilities companies like Serveo.
The Style Outlets Madrid corridor
The solution

Two Gausium Scrubber 50 robots. Alongside customers. Day and night.

Darlim, the official Gausium distributor in Spain (€27M turnover, 6,000+ active clients, 4 distribution centres), implemented two Gausium Scrubber 50 units in the corridors and lobby of The Style Outlets. The robots work autonomously — including during opening hours, safely alongside shopping customers.

🧠
Autonomous navigation alongside visitors
LiDAR and 3D cameras detect customers, pushchairs and shopping trolleys in real time. The robot safely detours and resumes its route — no incidents, no disruption to the shopping experience.
🔄
Continuously running cleaning cycle
Two units alternate scheduled cleaning cycles across the full floor area. Result: uniform cleanliness throughout the entire day, including during peak periods.
💧
Scrubbing and drying in a single pass
The Scrubber 50 scrubs and dries the floor in a single movement — no wet floors, no safety risk for visitors after the robot passes.
☁️
Cloud platform for Serveo management
Serveo manages both robots from one central platform: task scheduling, status monitoring and cleaning reports. Full control, including remotely from the Serveo office.
📊
Measurable cost reduction
Deploying two autonomous robots replaces a significant share of manual cleaning hours. Serveo reports measurable cost savings and improved resource allocation.
✨
Better visual appearance of the mall
More uniform cleanliness leads to a better visual impression for visitors. The Style Outlets also uses the robot deployment as part of its positioning as a modern, forward-thinking shopping centre.
Gausium Scrubber 50 at The Style Outlets Madrid
Robot deployed
Gausium
Scrubber 50

The Scrubber 50 is the most versatile robot in the Gausium range. Compact enough for busy shopping aisles, powerful enough for daily deployment in large-scale retail environments. The same model as in Metro de Madrid, now also active at The Style Outlets.

Cleaning width500 mm
Capacity/hour~1,500 m²
FunctionsScrubbing + drying in a single pass
NavigationLiDAR + 3D camera + RGB
SafetyCertified alongside the public
ManagementCloud, remote, schedulable
View all Gausium robots →
The results

Uniformly clean. Lower costs. Satisfied visitors.

Deploying two Gausium Scrubber 50 robots delivered concrete advantages to The Style Outlets and Serveo: lower cleaning costs, more uniform quality and a better visual appearance of the mall — including during peak hours.

2
Gausium Scrubber 50 robots active in corridors and lobby of The Style Outlets Madrid
↓
Measurable cost savings and improved resource efficiency for Serveo as facilities partner
✓
Uniform cleanliness standard throughout the full opening day — including during busy periods
0
Incidents with visitors — robots work safely alongside shoppers thanks to real-time obstacle detection
The robots in action

Gausium Scrubber 50
at The Style Outlets.

Gausium Scrubber 50 in shopping centre
The Style Outlets corridor
Lobby cleaning
Looking ahead

Autonomous cleaning as the standard in European shopping centres.

From Madrid to Antwerp — European shopping centres and retail environments face the same challenges: staff shortages, rising facilities costs and visitor expectations for an impeccable environment. Autonomous cleaning is no longer an experiment, it is the new standard.

RoboCorpus guides Belgian shopping centres, retail chains and facilities companies in implementing the same technology as at The Style Outlets — with local installation, training and support.

Schedule a pilot →
About Darlim — Gausium distributor Spain

Darlim is the official Gausium distributor for Spain, with 40+ years of experience in professional cleaning solutions. They implemented the Scrubber 50 units at The Style Outlets.

40+
years experience
6.000+
active clients
€27M
turnover
🇧🇪 The same for your shopping centre?

RoboCorpus is the official Gausium distributor for Belgium. The same robots as at The Style Outlets Madrid, with full Belgian guidance and support.

Get in touch →
Convinced by the results?

SEE IT LIVE
IN BELGIUM.

Request a demo and watch the Gausium Scrubber 50 at work live, the same technology as at The Style Outlets Madrid, now available for Belgian shopping centres and retailers.

Book a pilot →

Free · No obligations · Personal tour